Case Manager Adult Services
Program Overview: Lutheran Social Services Adult Services programs serve single chronically homeless adults who have left homelessness and are living in permanent housing. Many are in recovery from drug and/or alcohol addictions,have mental health diagnoses, or are dually diagnosed. Many have experienced domestic violence. Case management services assist in achieving and maintaining stability as well as self-improvement and self-sufficiency.
•Maintain a strength-based perspective
•Strong understanding of the “housing first” model
•Provide diverse services to diverse people
•Treat others with respect and courtesy, striving for open and honest working relationships
•Maintain high ethical standards when dealing with others
•Demonstrate good judgment and common sense
•BA or BS degree from an accredited college or university, preferably with a major in a behavioral science, and 2-3 years’ experience in the human services field, Master's preferred
•Must have clinical experience
•Ability to work with low-income adults from diverse social and ethnic backgrounds who have a history of homelessness
•Professional experience working with clients who have AOD dependencies, mental health disabilities, dual-diagnosis, and/or domestic violence histories
•Ability to access community-based services and to collaborate with other service providers
•Good writing and analytical skills and ability to utilize and navigate computer
•Strong organizational skills
•Ability to work independently, make effective decisions and utilize supervision as needed
•Ability to work collaboratively in a team setting
•Ability to multi-task and set priorities
•Ability to develop and facilitate relevant life skills group workshops and activities
•Must have a valid CA Driver License, current registration and required insurance in accordance with California Vehicle Code requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Essential Duties and Responsibilities:
•Provide case management to individuals who have left homelessness and now reside in housing under the “housing first” model
•Support the development of client-focused treatment plans
•Provide initial and ongoing client assessment
•Provide crisis intervention, referrals, and collaborative consult with any service providers working with client
•Work with clients to establish case plans that address critical needs such as mental health and AOD treatment, education, employment, budgeting and parenting skills.
•Assist clients in attaining all eligible benefits (SSI, SSDI, CalWorks, MediCal)
•Maintain up-to-date file documentation, accurate written case files for each client, including case notes, treatment plans, quarterly summaries and other program reports and assessments, as well as other record keeping as required by the agency
•Attend housing services staff meetings and program meetings
•Serve as a role model to guiding clients and facilitating appropriate behavior regarding daily living skills, self-care, personal interaction, social relationships and constructive time management
•Other duties as assigned by the Program Manager
Lutheran Social Services is an Equal Opportunity Employer
People with diverse personal experiences are urged to apply, especially people of color, bi-lingual, lesbian, gay, bisexual and transgender individuals, and people living with HIV/AIDS.
Relocation reimbursement is NOT available for this position.
If an offer is extended, qualified candidates must provide proof of eligibility to reside and work within the United States without sponsorship